According to Wujec, the solution to any business problem starts with a piece of bread. In his talk, Wujec says that drawing out the process of making toast is a simple but useful example of how organizations can deal with tough situations.
You take a bunch of sticky notes, use them to draw the different steps of the toast-making process, and have a group of people come together to rearrange the sticky notes in a particular order. The same strategy applies to any goal you’re trying to achieve.
“There’s a visual revolution that’s taking place as more organizations are addressing their wicked problems by collaboratively drawing them out,” he says. “And I’m convinced that those who see their world as movable nodes [steps in the process] and links [connections between the steps] really have an edge.”
You don’t have to be an artist to benefit from visualizing your problems and solutions — the idea is to make the concepts tangible.
“It’s simple, it’s fun, it’s powerful,” Wujec says.
