The directions by the workshop leader seemed simple: “Share the story of how you started your business or why you chose the profession you did.”   To my surprise, the stunningly beautiful young lady I was paired with...

Part of why some of us dread meetings within our company or nonprofit organization is because they often force us to do “public speaking.” We are called upon – or expected – to say something of value.  I believe everyone who...

I was doing a late afternoon consultation with a client in Colombia recently and hadsuccessfully tested the online software that morning with no issues. At first, after just a few hiccups, everything seemed fine. About 10...

To prepare myself for speaking engagements—especially when I’m doing a new presentation for the first time—I activate a few practices that have helped me over the years. The right scents. In the shower, I put on a lavender...

When you walk into an office, are you greeted in a friendly manner or made to feel as though you’re interrupting something more important? How do people answer the phone when you call? Do you get a returned call in a reasonable...